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- VICTIM ADVOCATE I/II, CA, USA

Recruitments for County positions are typically conducted to establish eligibility lists to fill countywide vacancies that occur during the active status of those lists (approximately 3 -12 months). Any person on a promotional eligibility list will be considered first by the hiring department(s) before persons on an open eligibility list.
The County of Lake only accepts applications for permanent positions when actively recruiting. Only online applications are accepted. It is the responsibility of each applicant to review the full job description and requirements.

The County is an Equal Opportunity-Affirmative Action Employer. Veteran's Preference.
To apply for County examinations - All applications for County examinations must be submitted through the County's online application system. A completed Supplemental Questionnaire must be submitted with each online application. All permanent County recruitments will be posted at www.co.lake.ca.us with a link to the online application. The County of Lake reserves the right to limit the number of applications that will be accepted for any open recruitment, and any such limit will be included on the job posting. When a limit is posted, the recruitment is subject to close at any time prior to the final filing date. Completed online application packets must be submitted by the close of business on the date that the recruitment closes . All relevant experience must be included on the application to be considered – resumes and other attached documents will not be used to qualify an applicant. Relevant experience and/or education may be substituted at a ratio of 2 to 1 for the purpose of meeting minimum qualifications and applicants should contact the Human Resources department for details. Important Notice - The provisions listed on job postings, job descriptions, or other recruitment materials do not constitute an expressed or implied contract. Benefits may vary between bargaining units. Any provisions contained within job postings, job descriptions or other recruitment material may be modified or revoked without notice. All County of Lake applicants who are given a conditional employment offer must comply with the County's pre-employment medical review program before they may be appointed to the County position.
Training and Experience:
VICTIM ADVOCATE I
Training and Experience:
Previous responsible work experience in a social service/public assistance, criminal justice, or law enforcement agency.
Advanced training in social or behavioral science, criminology, or public administration is desirable.
Special Requirements:
Possession of, or ability to obtain, an appropriate valid California Driver's License.
VICTIM ADVOCATE II
Training and Experience:
One (1) year of responsible work experience in dealing with victims and witnesses of crimes, or performing criminal justice work comparable to that of a Victim Advocate I with the County of Lake.
Advanced training in social or behavioral science, criminology, or public administration is desirable.
Special Requirements:
Possession of, or ability to obtain, an appropriate valid California Driver's License.
Full Job Description:
VICTIM ADVOCATE I
DEFINITION
Under supervision, to learn Victim-Witness Program procedures and provide a variety of services to victims and witnesses of crimes in accordance with the program's requirements in the District Attorney's Office; to learn to interview victims and witnesses, assessing needs and making referrals; to assist with the development of community resources for victim/witness assistance; to represent the Victim-Witness Program with community organizations and agencies; and to do related work as required.
DISTINGUISHING CHARACTERISTICS
This is the entry and first working level in the Victim Advocate class series. Incumbents learn and perform a variety of basic victim-witness and program support services for the Victim-Witness Program. This class is distinguished from the Victim Advocate II in that incumbents perform a lesser scope of assignments which do not require the same level of knowledge of the Victim-Witness Program. When an incumbent becomes familiar with department and Victim-Witness Program policies and demonstrates good sustained work performance, they may be promoted to the Victim Advocate II level.
REPORTS TO
Victim Witness Program Administrator; District Attorney.
CLASSIFICATIONS SUPERVISED
This is not a supervisory classification.
EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES (The following is used as a partial description and is not restrictive as to duties required.)
{Many of the assignments described below are performed in a training and learning capacity with an incumbent expected to continually develop the knowledge and ability to work on an increasingly independent basis.}
Responds in person or by telephone to victim's immediate needs; in emergencies, refers or places victims of some crimes in a temporary, safe, living environment; contacts victims and provides assistance with financial losses that result from the commission of a crime, including claims with the California Victims Compensation Program; refers victims to appropriate agencies for a broad range of services and resources, including medical or therapeutic services; assists District Attorney personnel and law enforcement in interviewing victims and witnesses, coordinating their excused absences from employment, arranging transportation, lodging and other accommodations, if necessary; learns to interview victims and witnesses of crimes, advising them of restitution rights and the availability of services; provides aid and information to victims in completing forms necessary for obtaining temporary or ex-parte restraining orders; assists a deceased victim's immediate family with funeral arrangements; reads and reviews crime reports and criminal complaints; keeps victims and witnesses aware of the status and disposition of cases; explains program procedures, policies, and services; learns to work with community organizations to develop resources and appropriate referral services for victims and witnesses; learns to make presentations as necessary; may provide some basic peer counseling; provides crisis intervention support for victims and witnesses; maintains program records and enters data into a computer system; performs a variety of Victim-Witness Program administrative and support functions.
TYPICAL PHYSICAL REQUIREMENTS
Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computers, telephones, calculators, copiers, and FAX machines.
TYPICAL WORKING CONDITIONS
Work is performed in an office environment; may occasionally work outside; continuous contact with other staff and the public.
DESIRABLE QUALIFICATIONS
Knowledge of:
Basic knowledge of rules and regulations governing victim-witness services and programs.
Basic knowledge of the functions of public law enforcement agencies and the criminal justice system.
Interviewing and record keeping techniques.
Ability to:
Learn to provide a variety of client and program support services for the Victim-Witness Program.
Learn to interview people, identify needs, and make appropriate referrals.
Learn to analyze and interpret laws and regulations related to victim-witness services.
Gather, organize, analyze, and present a variety of data and information.
Prepare, clear, concise and accurate records and reports.
Communicate with others from diverse socio-economic and cultural backgrounds.
Elicit factual information from applicants and recipients in difficult circumstances of deprivation or emotional disturbance.
Assist with development of community referral resources for the Victim-Witness Program.
Assist victims or families of victims with medical services, therapeutic services, lodging, transportation, funeral arrangements, employment issues, and/or other services as needed.
Learn to effectively represent the Victim-Witness Program in contacts with service providers, the public, community organizations, and other government agencies.
Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines.
Constantly demonstrate cooperative behavior with colleagues, supervisors, and customers/clients.
Training and Experience:
Previous responsible work experience in a social service/public assistance, criminal justice, or law enforcement agency.
Advanced training in social or behavioral science, criminology, or public administration is desirable.
Special Requirements:
Possession of, or ability to obtain, an appropriate valid California Driver's License.
VICTIM ADVOCATE II
DEFINITION
Under general supervision, to provide a variety of services to victims and witnesses of crimes in accordance with the Victim-Witness Program in the District Attorney's Office; to interview victims and witnesses, assessing needs and making referrals; to assist with the development of community resources for victim/witness assistance; to represent the Victim-Witness Program with community organizations and agencies; and to do related work as required.
DISTINGUISHING CHARACTERISTICS
This is the fully experienced working level in the Victim Advocate class series. Incumbents have responsibility for performing a variety of victim-witness and program support services for the Victim-Witness Program. This class is distinguished from the Victim Advocate I by requiring comprehensive knowledge of program services and policies and assignment of a broader range of responsibilities under less supervision.
REPORTS TO
Victim Witness Program Administrator; District Attorney.
CLASSIFICATIONS SUPERVISED
This is not a supervisory classification.
EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES (The following is used as a partial description and is not restrictive as to duties required.)
Responds in person or by telephone to victim's immediate needs; in emergencies, refers or places victims of some crimes in a temporary, safe, living environment; contacts victims and provides assistance with financial losses that result from the commission of a crime, including claims with the California Victims Compensation Program; refers victims to appropriate agencies for a broad range of services and resources, including medical or therapeutic services; assists District Attorney personnel and law enforcement in interviewing victims and witnesses, coordinating their excused absences from employment, arranging transportation, lodgings and other accommodations, if necessary; interviews victims and witnesses of crimes, advising them of restitution rights and the availability of services; provides aid and information to victims in completing forms necessary for obtaining temporary or ex-parte restraining orders; assists a deceased victim's immediate family with funeral arrangements; reads and reviews crime reports and criminal complaints; keeps victims and witnesses aware of the status and disposition of cases; explains program procedures, policies, and services; works with community organizations to develop resources and appropriate referral services for victims and witnesses; makes presentations as necessary; provides basic peer counseling; provides crisis intervention support for victims and witnesses; maintains program records and enters data into a computer system; performs a variety of Victim-Witness Program administrative and support functions.
TYPICAL PHYSICAL REQUIREMENTS
Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computers, telephones, calculators, copiers, and FAX machines.
TYPICAL WORKING CONDITIONS
Work is performed in an office environment; may occasionally work outside; continuous contact with other staff and the public.
DESIRABLE QUALIFICATIONS
Knowledge of:
Rules and regulations governing victim-witness services and programs.
Functions of public law enforcement agencies and the criminal justice system.
Principles of providing assistance to victims and witnesses of crimes.
Client problems requiring referral to other organizations and support services.
Interviewing and record keeping techniques.
Ability to:
Provide a variety of client and program support services for the Victim-Witness Program.
Interview people, identify needs, and make appropriate referrals.
Analyze and interpret laws and regulations related to victim-witness services.
Gather, organize, analyze, and present a variety of data and information.
Prepare, clear, concise and accurate records and reports.
Communicate with others from diverse socio-economic and cultural backgrounds.
Elicit factual information from applicants and recipients in difficult circumstances of deprivation or emotional disturbance.
Develop community referral resources for the Victim-Witness Program.
Assists victims or families of victims with medical services, therapeutic services, lodging, transportation, funeral arrangements, employment issues, and/or other services as needed.
Effectively represent the Victim-Witness Program in contacts with service providers, the public, community organizations, and other government agencies.
Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines.
Constantly demonstrate cooperative behavior with colleagues, supervisors, and customers/clients.
Training and Experience:
One (1) year of responsible work experience in dealing with victims and witnesses of crimes, or performing criminal justice work comparable to that of a Victim Advocate I with the County of Lake.
Advanced training in social or behavioral science, criminology, or public administration is desirable.
Special Requirements:
Possession of, or ability to obtain, an appropriate valid California Driver's License.
The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a "meet and confer" process and are subject to the Memorandum of Understanding currently in effect.

Job posted on 6 February 2018.

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