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- Supervisory Emergency Operations & Information Specialist, DC, USA

Supervisory Emergency Operations & Information Specialist

Government of the District of Columbia

Washington, DC

$77,617 - $108,664 a year

Job Offers: Official Job Offers are made by the D.C. Department of Human Resources Only.

How to Apply

Applications must be submitted online. All questions and inquiries should be directed to HR Answers at (202) 442-9700.

Information to Applicants

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of or a plea of guilty to a violation of any criminal drug statute occurring in the workplace.

Priority Consideration

Displaced Employee Priority Placement: Eligible applicants participating in the District of Columbia's Displaced Employee Program (DEP) and Agency Reemployment Priority Placement Program (ARPP) will be given priority consideration for this position if found qualified.

Residency Preference

A person applying for a position in the Career Service, Educational Service, Management Supervisory Service, an attorney position in the Legal Service (series 905) other than in the Senior Executive Attorney Service (SEAS), who is a bona fide District resident AT THE TIME OF APPLICATION for the position, may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points. If selected, the person shall be required to present no less than 8 proofs of bona fide District residency and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide District residency for the 7-year period will result in forfeiture of employment.

Veterans Preference

Veteran’s preference is granted by law to disabled veterans, veterans who served on active duty in certain time periods or military operations, and, under certain conditions, to the spouses, widows, widowers, or mothers of deceased or disabled veterans.

Applicants who will retire or have retired at or above the rank of Major or Lieutenant Commander are not eligible for veteran’s preference unless your retirement is based upon a service connected disability. Applicants claiming veteran’s preference must submit official proof at the time of application.

Foster Care Youth Employment

A person currently or within the past five years participated in the Child and Family Services Agency (CFSA) foster care program applying for a position within Career Service at the time of the application for the position may be awarded a 10-point foster care preference over non-District applicants, unless the person declines the preference points. If selected, the person shall be required to present a letter or other documentation from the Child and Family Services Agency.

Employment Benefits

Employee Benefits: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the District of Columbia government's retirement plan. However, if selectee was previously employed in the District of Columbia government under an appointment for which he/she was eligible for Civil Service Retirement (CSR), contributions to CSR will resume upon re-employment.

Notice of Non-Discrimination

In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the District of Columbia does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability, source of income, or place of residence or business. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.

EEO Statement

The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

General Job Information

This position is located in the District of Columbia Homeland Security and Emergency Management Agency (HSEMA), Operations Division. The mission of HSEMA is to lead the District's effort to prevent, protect against, respond to, and recover from natural and man-made emergencies by coordinating all planning and preparedness efforts and facilitating a common operating picture during events. This effort is accomplished in partnership with District, Federal, regional and private sector agencies.

The Emergency Operations Center (EOC) acts as the state EOC for the District of Columbia integrating regional, federal and local information and communications on a daily basis, and serves as the main operational command and control center for consequence management during an emergency, disaster, major special event, and national security special events in the District. During events/incidents that impact the National Capital Region (NCR), EOC ensures information-sharing, coordination and communications with NCR jurisdictions utilizing a variety of communication tools. The EOC uses a number of technological interoperable communication systems to monitor events. This Center is designed as a relocation site for the seat of the District Government, in the event of a national disaster.

This position functions as Supervisory Emergency Operations and Information Specialist, and has full responsibility of the day to day functions with planning, directing, coordinating, evaluating and supervising the staff assigned to the Emergency Operations Center (EOC), as well as overseeing all activities associated with human resources deployment during emergency and disaster incidents.

Duties and Responsibilities

Ensures the District of Columbia’s readiness and operational capability to respond to and recover from local emergencies, natural or man-made disasters or national emergency situations. Ensures that all plans and procedures, as well as training and exercises meet the requirements of the Federal Emergency Management Agency and Homeland Security.

Assists the supervisor in maintaining and disseminating information on the storage and transportation of hazardous chemicals in the city. Establishes direct contact with utilities companies that store hazardous materials in the District of Columbia; and ensures that reporting mechanisms are in-place for notification to DCHSEMA. Consults with railways industry for transportation routes for hazardous materials.

Supervises, plans, organizes, directs and coordinates staff assigned to carry out the work. Provides supervision and guidance by establishing and reviewing work assignments; rating employee’s performance in accordance with established standards; approving and disapproving leave; investigating complaints and resolving differences between employees; and providing for training.

Monitors and have evaluates staff performance, demonstrating a clear-cut sense of direction and expectations for staff performance. Disseminates relevant information to subordinates. Ensures that all route reports are properly maintained.

Implements policies and establish procedures through continuous program evaluation to ensure that human resources (HR), trained and drilled on emergency and disaster plans and procedures, are in place in the event of major emergencies.

Work with the National Weather and COG, in coordination of the Washington Metropolitan Area and implementation of the National Weather Service weather alerts, watches, and warnings. Provide direct coordination for regional response to terrorist incidents, snow emergencies, water emergencies, critical resource shortages and weather related incidents.

Assists with standard operating procedures (SOP) for the emergency warning systems for the dissemination of information and warnings to the citizens of the District and the appropriate government agencies, EMNET, DC Alerts.

As designated, represent the agency on regional and national committees, to include the National Emergency Management Association, Homeland Security, Disaster Preparedness Committee, Metropolitan Washington Council of Governments, Local Emergency Preparedness Planning Commission, etc., to develop emergency management strategies.

Develops and updates plans and procedures for an emergency response mechanism and implementing documents for local consequence management response to terrorist incidents involving Weapons of Mass Destruction, to include public health and medical response systems.

As directed, deploy personnel to field operations to man HSEMA Mobile Command and Control Unit (DC1) to support emergency incidents on-site assistance during large scale emergencies or special events within the District of Columbia.

Coordinates emergency activities with other government agencies during an actual emergency. Maintains a constant monitoring program of the National Warning System and the Washington Area Warning System.

Ensure that the DCHSEMA Emergency Operations Center documents all activities during emergencies and prepares all pertinent information to brief the Mayor, City Administrator, City Council and other District officials. Responsible for reviewing the log of chronology incidents in Web EOC and chronological event log during and after emergency events.

Monitors a wide range of IT and communication resources including facsimile, Alert paging, Emergency Alert System (EAS) Citizens alert, Emergency Management (EMnet), computer-based systems, weather information services, telephone and other government information and communication systems.

Ensures that the fleet management officer checks and tests all lines of communication equipment and motor vehicles daily.

Participates in operational and communications cross training, which will lead to operational shift assignments during emergencies or generally in support of the ECCC readiness programs.

Other Significant Facts:

Expert knowledge and understanding of homeland security and emergency management policies, procedures and programs at the local, state and federal levels.

Skills in emergency response and/or emergency management including with preparedness training and exercises.

Skill in coordinating the District’s operational strategy and program development in addressing the Department of Homeland Security’s seven national priorities.

Thorough knowledge of management principles and practices. Demonstrate ability to manage and resolve complex issues of emergency management policy and procedures.

Thorough knowledge of and skill in the application of analytical and evaluative theories, concepts, procedures, methods, standards, and practices, as required to analyze and evaluate facts; and to conduct research.

Ability to provide leadership in a supervisory capacity and team-based environment; and in securing the support and cooperation of the subordinate staff.

Demonstrated ability to synthesize, assemble, and report information to government officials, the media, and the public as it relates to planning and preparedness initiatives.

Excellent oral and written communication skills to prepare and present recommendations and solutions regarding complex issues based on analysis and evaluation. Demonstrated ability to establish and maintain an effective working relationship with all levels of management officials.

Demonstrated intermediate ability to use personal computer and software programs, including MS Word, Excel and PowerPoint.

Performs other related duties as assigned.

This is a Management Supervisory Service (MSS) Appointment. All positions and appointment in the MSS is "at-will" serve at the pleasure of the appointing authority and may be terminated anytime with or without cause.

This position is a not a part of the collective bargaining unit.


Experience that equips the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization.

General experience is one (1) year of progressive experience, which was equivalent to at least a one (1) grade below, which demonstrates the ability to:

1. Analyze problems to identify significant factors, gather pertinent data, and recognize solutions

2. Plan and organize work

3. Communicate effectively orally and in writing

Such experience may have been gained in administrative, professional, technical, investigative, or other responsible work. Experience must be functional and relevant in legislative and policy issue, regulations, legislative decisions, or other responsible work may be qualifying as long as it provides evidence of the knowledge, skills, and abilities (KSA's) necessary to perform the duties of the position to be filled.

Specialized experience directly related to the line of work of the position that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.

Experience in a general clerical nature (typing, filing, routine procedural processing, maintaining records, or other non-specialized tasks) is not creditable.

Licensures, Certifications, and other Requirements

The incumbent is designated as an essential employee and must be willing to work flexible hours, including weekends and evenings, to support the District’s overall preparedness. In the event of an emergency, the incumbent may be called into work.

Must possess a valid state Driver’s License.

Incumbent must obtain and maintain a DHS Security Clearance.

The incumbent will fulfill all training and activation requirements as part of the Incident Management Support Team (IMST) within the Emergency Operations Center (EOC). Demonstrate competence in the EOC role and complete position specific training towards certification in designated role.



Work Experience

General experience is one (1) year of progressively responsible experience, which was equivalent to at least a one (1) grade below.

Work Environment

The work is normally performed in an office setting; however, in emergency situation some field work will be required.


Job posted on 3 August 2018.

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