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-Case Manager, Immigration (Spanish Bilingual), FL, USA

Case Manager, Immigration (Spanish Bilingual)

BI Incorporated (A GEO Company)

Fort Myers, FL

Job Description

Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!

We are looking for Immigration Case Managers to fill the role of Case Manager for the U.S. government Intensive Supervision Appearance Program (ISAP). This program aims to supervise individuals who have entered the country illegally as they move through the immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist participants of the ISAP program following the guidelines of the government Department of Homeland Security contract. Utilizing a combination of electronic monitoring technologies, face-to-face participant meetings and home visits to drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.

This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!

Job Responsibilities

As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.

Additional responsibilities for the Case Manager include:

Meeting with participants face-to-face regularly as required by government contractual obligations
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community

Job Requirements

As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!

Additional requirements include:

A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field
At least two years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field
Experience dealing with multicultural clients
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations
Strong attention to detail and problem solving skills
Basic knowledge of immigration laws, regulations, and procedures
Computer proficiency, including Microsoft Office and the Internet
Ability to interpret electronic monitoring messages and daily summary reports
Bi-lingual English/Spanish language skills, required
US Citizenship Required
Valid Driver’s License Required
Ability to pass a federal background check and obtain a suitability determination.

As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.

Your benefits will include:

Three weeks Paid Time Off
11 paid Holidays
Medical, Dental, and Vision coverage
Term life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program
Stock purchase program
Tuition reimbursement
Employee Assistance Program (EAP)
Legal program – Legal Club of America
Direct deposit
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!

Working Conditions: Encountered on a regular basis as part of the work this job performs.

Typical office environment.
Some local travel is required.
Incumbent may be required to carry a pager after regular business hours to screen and respond to electronic monitoring alerts.
Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.
Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants.
Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry.
Valid State Driver’s License and the ability to safely operate a motor vehicle in order to perform home visits.
Ability to lift up to 30 pounds to deliver and install equipment.
Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job posted on 26 September 2018.
Please mention Human rights Jobs while applying for this position.