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- Legal Support Assistant - Victim Services, AZ, USA

Legal Support Assistant - Victim Services

Maricopa County, AZ

Phoenix, AZ

$12.75 - $20.70 an hour

Position Overview

This Legal Support Assistant performs a variety of entry-level specialized clerical support duties of limited complexity with established guidelines and procedures within the justice system.

Position Qualifications
Minimum Education and/or Experience:
High school diploma or GED and one (1) year of experience performing specialized clerical duties. Post-secondary education may substitute for the experience requirement on a year for year basis.

Specialized Training, Certifications, and/or Other Special Requirements:
NOTE: The Maricopa County Attorney's Office requires a thorough background check of all successful candidates and is authorized to test prospective employees for the presence of illegally accessed drugs. Drug testing is conducted once an offer has been extended and prior to placement.

Knowledge, Skills, and Abilities:
Knowledge of:

Business English, including grammar, punctuation, and spelling.
Office practices and procedures.

Skill in:
Providing excellent customer service.
Use of computers and software, including Word, Excel, and Outlook.

Ability to:
Use office machines, including computers, fax machines, copiers/scanners and telephones.
Generate a high volume of victim notifications.
Prepare word processing documents and spreadsheets.
Handle multi-line telephone.
Maintain confidentiality.
Work in a fast paced, high volume environment.
Communicate with the public.
Interact with victims and to provide basic information regarding notification as it relates to crime victim related statutes.
Prepare and maintain statistical information as required.

Preferred Education and/or Experience:
Preference may be given to those with clerical/customer service experience in a law office, judicial, or law enforcement environment.

Working Conditions:
Mostly office setting in high volume, fast-paced environment. Requires long periods of sitting while completing computer activities. Ability to travel to and from various county locations for meetings and trainings, utilizing personal or county vehicle. Ability to lift boxes and/or pull mail cart weighing 25 – 40 pounds.
Essential Job Tasks

Organize case files for close-out and storage. Enter case dispostion and close-out information into the Maricopa County Attorney's Office internal database.
Enter and retrieve case information from various databases including; Motor Vehicle Department, Justice Court database, Superior Court database, among others.
Maintain a current Terminal Operator Certification with Department of Public Safety.
Provide reception relief/coverage; answer multi-line telephone - answer general information questions, transfer calls, take messages.
Review electronic minute entry folder. Retrieve and distribute electronic pleadings and minute entries.
Retrieve and distribute data based reminders.
Generate notifications as required by Victim Rights' statutes.
Review, retrieve and distribute Victim Information Sheets daily
Prepare case for assignment and generate corresponding case related documents.

Selection Procedure
The Maricopa County Human Resources Department reserves the right to admit to the selection process only those candidates considered to be the most highly qualified. Those selected will be assessed based on evaluation of listed education and experience. The hiring authority will interview and select the successful candidate from a list provided by Human Resources.

All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.

Typically, successful candidates are hired at a salary rate up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances.