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- Associate Director of Preventive Services, USA

Associate Director of Preventive Services

Employment Type: Full-Time
Location: Brooklyn and Queens
Reports To: Senior Director of Preventive Services
Salary: $58,500 – $63,000 a year
Job Summary

The Associate Director of Preventive Services collaborates with the Senior Director of Preventive Services to coordinate and supervise daily operations across the Preventive Services program and staff. He or she will be organized, have high attention to detail and will have the capacity to thrive under pressure while working on multiple projects. A commitment to immigrant, refugee and low-income communities is essential for success in this role.
Job Objective

To effectively support and insure consistency across a trauma-informed, culturally-responsive, and linguistically-appropriate community-based preventive program that focuses on providing counseling and clinical interventions to at-risk children and families.
Primary Duties and Responsibilities

Quality Assurance

    Support the overall functioning of a general preventive program with the goal of reducing the number of children who enter into the foster care system.
    Monitor the intake component of the program.
    Collaborate with Senior Director to ensure program meets all city and state funding targets and benchmarks (for instance, safety assessments, case work contacts, family team conferences, preventive based funding targets, etc.).
    Must ensure that program is in compliance with all case planning and supervisory documentation.

Staff Support and Training

    Manage and delegate responsibilities involved in day-to-day operations to allow for efficient and streamlined programming.
    Communicate regularly with staff on performance; review and evaluate staff to make recommendation for staff changes as necessary.
    Responsible for the direct supervision and coaching of Supervisors.
    Responsible for the indirect supervision and coaching of Case Planners and Case Aides.
    Must ensure that all staff training needs are continually met.
    Guide and assist case planners and supervisors in identifying safety concerns/issues, crisis interventions, and support
    Ensure families are receiving Preventive Services; Counseling clients individually and as a family focusing on goals and tasks to improve family relationships, coping skills, parenting sessions, life management and functioning
    Perform internal case audits and reviews of monthly contacts
    Maintain proper communication with internal and external entities, which also correspond with ACS
    Prepare for City or other audits related to the program operation and delivery of services
    Work with case planners and supervisors to ensure base case practice; provide consultation on difficult/complex cases.

Data, Evaluation, and External Relationships

    Ensure data entry meets contractual and AAFSC program requirements.
    Attention to detail, responsibility and dependability in data reporting to external and internal database platforms.
    Assist in the administration of surveys, focus groups and other program assessments.
    Ensure all paperwork and documentation is completed in a timely manner.
    Collaborate with Senior Director to maintain key relationships with the Administration of Children’s Services (ACS), the Office of Children and Family Services (OCFS), the Department of Education (DOE) and other preventive providers throughout the city.
    Track and improve key performance indicators for preventive services.
    Attend regular meetings and special events as needed.

Ambassador and Champion

    Every AAFSC team member serves as an ambassador of the organization and champion of AAFSC’s mission, vision and values. This includes the following:
    Cultivate relationships on behalf of and in support of the organization in partnership with Senior Leadership and the Development & Communications team. This includes being sensitive to and aware of others, providing every client, partner and participant with high-quality service, professional communication, and follow through, and always keeping Senior Leadership and the Development & Communications team aware of any opportunities, challenges, or updates.
    All team members are expected to support the Development and Communications team with any requests in a timely manner, including, but not limited to: grant applications, reports, attendance at meetings, hearings, or other events, and sharing of AAFSC social media, flyers, and other externally-facing communications.
    Always act with integrity, positivity, dedication, and professionalism within the office and externally. This includes, but is not limited to, email communication, verbal communication, communication with colleagues and peers, communication with clients, or communication with external partners or agencies.

Other Duties and Responsibilities

    Participate in AAFSC meetings, trainings, and events.
    Perform other duties assigned as necessary by Senior Director.
    Attend external meetings and trainings as scheduled.

Background and Position Requirements

    Master’s Degree in Social Work, Psychology or related field required.
    Previous management experience in Preventive Services required.
    Must have experience in using CONNECTIONS, PROMIS, Data Warehouse, and STARS.
    Must have knowledge of the Preventive Measurement Assessment System (PAMS).
    Minimum of 2 years of experience in creating, implementing and measuring effectiveness of programs preferred.
    Experience working with immigrant, refugee and low-income communities preferred.
    Excellent writing, interpersonal, and organizational skills are required.
    Flexibility to work occasional evenings and weekends to manage crises, attend events, or meetings.
    Job contingent on pre-employment background check and fingerprint clearance.
    S. Work Authorization is precondition of employment.
    Competency in Microsoft Office Suite is required.


    12 sick days
    5 floating holidays
    10 paid holidays
    15 vacation days per year (up to third year of employment); 20 vacation days per year after 3 years of employment
    After 3 months, eligible for health, dental, and vision insurance (individual is fully covered at 100%; additional family is covered by employee under or outside of plan)
    403b Plan
    Commuter Benefits Plan
    Voluntary Aflac Coverage


The Arab-American Family Support Center (AAFSC) is a non-profit, non-sectarian organization established in 1994 to provide culturally and linguistically competent, trauma-informed social services. Across our eight locations, we empower immigrants and refugees with the tools they need to successfully acclimate to the world around them and become active participants in the community. While we support anyone who walks through our doors, over nearly 25 years, we have developed expertise in serving the Arab, Middle Eastern, Muslim, and South Asian (AMEMSA) immigrant and refugee communities.

AAFSC works across four priority areas—Promote, Get Ready, Prevent, and Communicate—to achieve our ultimate goal of strengthening families. AAFSC promotes mental and physical wellbeing, food security, healthy relationships, and family reunification. We get our families ready to succeed, work, and lead productive lives. We prevent domestic violence, child abuse, and neglect by counseling families, offering case management services to victims of violence, and cultivating healthy relationship skills in young people. Finally, AAFSC communicates the needs of the marginalized, amplifying their voices for increased impact.

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Send your resume, cover letter, and 3 references to This email address is being protected from spambots. You need JavaScript enabled to view it..

Job posted on 9th April 2019
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