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- Global Projects and Change Organisation, UK

Global Projects and Change Organisation


Globally, we've embarked on a journey to create the capability to work as ‘One PwC’ and make it easier to bring the best of our collective thinking to each other and our clients. Aligning, streamlining and standardising many of our business operations processes and technologies across the Network is going to take a concerted effort but will help us achieve our Vision 2020 objectives. Given the pace and speed in which PwC is investing in initiatives to drive Vision 2020, our ability to manage change for our business and our people is more critical than ever. This is why the Global Leadership Team has established the Global Projects and Change organisation, under the Global Projects and Change Leader (who sits on the Global Leadership Team).
The Global Projects and Change Manager will support the Global Change Director on delivering components of the change strategy across the Network. The global change organisation objectives are to:
establish and foster a community of change leaders across the network that can drive change at the territory level (and therefore, create a baseline of change support across the network)
identify and create ways to support change enablement at the individual level, consistently across the network
establish and refine a consistent change methodology with tools and templates,
provide support at a strategic level to global change initiatives to drive consistency and alignment, and 5) serve as advocates to territories (for partners and staff) on change impact and behavioural changes.
This role will report to the Global Change Director. This role would also collaborate with other roles and initiatives given the interdependencies with other PwC initiatives. Some examples include:
Collaborating with those who own change management, adoption, training and communications roles at the project level
Working closely with the 2020 Change Leaders across territories (new role)
Collaborating with Human Capital to develop a global curriculum to introduce change agility and resilience
Collaborating with Advisory People & Organisation to adapt the People-Centric Change model to internal changes
Collaborating with the Global Projects Liaison Team to support the territories on their change journey
Key Responsibilities
Refine and establish a shared change management framework and tools across the network, adapting the People-Centric Change approach
Support the education of the 2020 Change Leaders and their support teams
Suggest methods and techniques that apply at the project level and macro change level
Develop education activities across key strategies and techniques, especially those that have a direct impact to stakeholders and impacted end users, inclusive of the following areas:
Stakeholder engagement
Change agent network
Impact assessment
Persona change journey and role mapping
Training and learning
Business process alignment
Maintain a shared portal (knowledge management site) that stores the latest methodology and tools (Spark page currently developed)
Coordinate and support the 2020 Change Leader support teams
Collaborate with Global Change Director to establish network wide baseline of change support within the Strategy Council territories
Follow up on actions and requests by the 2020 Change Leaders and their support teams
Identify key risks and opportunities within a territory or broader applicability across the network
Provide recommendations to address risks noted and opportunities to optimize change management
Coordinate awareness and education activities
Develop a strategy for engaging small-medium territories (SMT)
Support curriculum development to drive individual change capabilities globally
Work with Global Human Capital and Global L&D to identify possible collaboration to create a consistent curriculum across the network
Collaborate with Subject Matter Experts in the various areas (L&D, Change Management, etc) to identify the best solution and content
Potentially project manage the execution of the development and release to territories (this includes stakeholder engagement across territories, working with the L&D instructional design team, leveraging rapid prototyping, etc)
Support the development of a business plan to propose change as a global service
Work with the Global Change Director to draft a comprehensive business plan to outline the scope and needs of a potential internally-focused consulting arm to help support global and territory initiatives
Experience and Knowledge
Must have change management background, relevant experience or advanced degree
Understanding of how the network of firms operates, strongly preferred
Ability to be autonomous, yet highly collaborative
Ability to drive tasks to fruition, and problem solve when needed
Can understand the full lifecycle of change - strategy through execution and can demonstrate practical experience
Strong executive presence to occasionally work with senior leaders in the firm
Strong written and verbal communication skills required
Highlights of Interactions
Participate in weekly Change team calls (Every Thursday)
Support 2020 Change Leader calls (monthly individual meetings; monthly broader meetings)
Support 2020 Change Leader in person meetings (quarterly)
Work at a more detailed level with
Global Change Director
2020 Change Leader support team
Advisory People & Organisation
Human capital
Location: Ideally, we’d like this candidate located in Europe.
Duration: 1-year tour of duty with the option to renew for another year
Internal firm services
In order to deliver a first-class service to our clients, we need first-class support internally. Internal firm services is a network of specialist support professionals and includes marketing, recruitment, human capital, finance, technology, learning and development, procurement, to name but a few. Each team plays a vital role in making sure we have all the right resources, services and technology across our business.
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.
Learn more here
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

Job posted on 7 December 2017.

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